Privacy Policy
Last Updated: 28/08/2025
At VigPower Capsule, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when visiting or purchasing from our website vigpowercapsules.co.uk.
1. Information We Collect
We may collect the following information when you use our website:
- Personal Information: Name, email, phone number, billing/shipping address, and payment details (processed securely via third-party providers).
- Account Information: If you register on our site, we collect your username and password.
- Order Information: Purchase history and order details.
- Technical Information: IP address, browser type, device information, and cookies.
- Marketing Preferences: Newsletter sign-ups or promotional email subscriptions.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders
- To communicate with you about your purchase or account
- To improve our website, products, and services
- To provide customer support
- To send promotional offers, only if you’ve opted in
- To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share information only with:
- Service Providers: Payment gateways, shipping companies, IT support
- Legal Authorities: If required by law, fraud prevention, or to protect our rights
- Marketing Tools: (e.g., email platforms like Mailchimp) but only with your consent
4. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic.
- You can disable cookies in your browser, but some features of our site may not work properly.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
- Payment details are processed via secure, encrypted payment gateways.
- We do not store credit card information on our servers.
6. Your Rights
Depending on your country’s laws, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at [insert email].
7. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.